TECHAVERA’s
ITIL Certification in Noida
in IT Service Management is for candidates wanting to understand how ITIL certification can help them deliver IT services effectively and efficiently to
the customers. To gain a basic understanding of the ITIL and how it may be used
to enhance the quality of IT service management within an organization.
BENEFITS:
Certification in ITIL
has helped many in their career- from Technical to getting into Management
level. It also has opened opportunities in the areas of training, consultancy
and has greatly helped understanding the customer requirement to deliver IT
services effectively and efficiently.
This course is designed for individuals who require
a basic understanding of the ITIL Training in Noida
and how it may be used to enhance the quality of IT service management within
an organization. IT professionals who are working within an organization that
have adopted ITIL, they need to be informed about and thereafter contribute to
an ongoing service improvement program. CIOs, IT Managers, System
Administrators, IT support teams, Database Administrators, System Analyst,
Application Management Team, Application Development Team, Process Owners and
Process Practitioners can take this course.
Anyone
working in an IT service delivery, service management or service desk
environment or where IT services are a core competency can take this course.
Knowledge in IT is sufficient for the Foundation course.
COURSE
CONTENT:
· Introduction
· Evolution
of ITIL
· Service
Management as a Practice
· The
Service Lifecycle
· The
Lifecycle Phase: Service Strategy
At
the end of your course, you will work on a real time Project. You will receive
a Problem Statement along with a dataset to work. Once you are successfully
through with the project (reviewed by an expert), you will be awarded a
certificate with a performance based grading. If your project is not approved
in 1st attempt, you can take additional assistance to understand the concepts
better and reattempt the Project free of cost.

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